Terms of Service

Last Updated: November 2025

These Terms of Service ("Terms") govern your purchase and use of the AI Failure Diagnostic service provided by ENVOLVP ("we," "us," or "our").

⚠️ ALL SALES FINAL AFTER EMAIL DELIVERY. NO REFUNDS.

1. Service Description

ENVOLVP provides a diagnostic report analyzing why your AI project failed or underperformed. The report includes:

2. Pricing and Payment

Standard Diagnostic: $995 USD (delivery: 24-48 hours)

Rush Diagnostic: $1,990 USD (delivery: under 24 hours, priority, queue-based)

All payments are processed securely through PayPal. By purchasing, you agree to PayPal's terms of service.

3. Delivery Timeline

Standard: 24-48 hours from intake form submission

Rush: Under 24 hours (priority, queue-based)

Queue-Based Processing: Rush requests are prioritized in the delivery queue. Standard delivers in 24-48 hours. Rush is prioritized for under-24h delivery. Actual delivery time may vary according to order volume and client intake response time. Delivery clock starts when intake form is submitted.

4. Refund Policy

ALL SALES ARE FINAL. No refunds will be issued after the diagnostic report has been delivered via email.

Once you receive your report, the transaction is complete and non-refundable.

5. Intake Requirements

You must complete the intake form within 48 hours of purchase. Failure to submit required information may delay delivery. We reserve the right to cancel orders if intake is not completed within 7 days.

6. Scope of Service

Our diagnostic is an informational report based on the information you provide. It is NOT:

7. Disclaimer of Warranties

The diagnostic report is provided "AS IS" without warranties of any kind. We do not guarantee specific outcomes or results from implementing our recommendations.

8. Limitation of Liability

ENVOLVP shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the diagnostic service. Our total liability is limited to the amount you paid for the service.

9. Confidentiality

We treat your project information as confidential. We will not share your specific project details with third parties except as required by law or to deliver the service.

10. Intellectual Property

The diagnostic report and all content therein remain the intellectual property of ENVOLVP. You receive a non-exclusive, non-transferable license to use the report for internal business purposes only.

11. Affiliate Program

We operate an affiliate program. Affiliates earn commissions after diagnostic reports are delivered to customers. Commission structure:

Commissions are approved after diagnostic report delivery. Attribution window: 90 days.

12. Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved through binding arbitration.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date.

14. Contact

Questions about these Terms? Contact us at:

Email: envolvp@envolvp.com