Frequently Asked Questions

Why two timelines?

Same depth; Rush gets priority queue. Both deliver the full 10-page diagnostic with the same level of analysis.

Do we need meetings?

No. 100% email-based. No calls, no meetings, no screen shares.

What do you need from me?

Quick intake form (5 min). We'll ask for company info, what you tried, what failed, and your top priorities.

How soon can we start?

Immediately after purchase + intake form submission. Rush: 24-48 hours (priority). Standard: 3-7 business days.

Refunds?

All sales final after email delivery of the report. Prior to delivery, orders may be canceled on request.

Languages?

Any language; global clients. We work with teams worldwide.

Data access?

We analyze your documentation; no system access required unless authorized by you.